Assistant General Manger

Year-Round Full-Time Position

Salary + Health Insurance

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ASSISTANT GENERAL MANAGER: Under general supervision of the General Manager, the Assistant GM is responsible for assisting in overseeing the day-to-day operation of a golf course. Assistant GM interacts with the public, enforces course rules and ensures quality customer service. The work also involves collecting fees. In the absence of the Golf Course Manager the Assistant GM assumes full responsibility for the operation of the course. The work schedule is controlled by the change in daylight hours during the operating season and requires irregular working hours and weekend attendance. Does related work as required. EXAMPLES OF WORK: Enforces rules and regulations governing the operation of a golf course; Sees that golfers register properly for each round played; Inspects golf course and facilities to ensure proper operating and playing conditions and reports problems to the Golf Course Manager; Answers questions and resolves, as far as possible, complaints from the public; Maintains records and assists in preparation of reports of activities; Assists the manager with the supervision and training of staff; Provides administrative help to the Greenskeeper and other maintenance staff; Inspects food and refreshment concessions to ensure maintenance of standards; Uses computer applications such as spreadsheets, word processing, calendar, e-mail and database software; REQUIRED KNOWLEDGE, SKILLS, ABILITIES AND ATTRIBUTES: Good knowledge of cash control and simple record keeping; good knowledge of arithmetic; good knowledge of golf rules and regulations and policies; working knowledge of golf course management and operations; working knowledge of golf rules and regulations; ability to supervise the work of other employees; ability to deal politely but firmly with the public; ability to effectively use computer applications such as spreadsheets, word processing, calendar, e-mail and database software; honesty; tact; initiative; physical condition commensurate with the demands of the position. MINIMUM ACCEPTABLE TRAINING AND EXPERIENCE: High school or equivalency diploma and three years of experience where the primary function of the position was hospitality operations, which shall have involved public contact.